Effective Date: Tuesday, December 24, 2024
Rocktown Medical Spa (“we,” “our,” “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This document outlines how we collect, use, disclose, and safeguard your information when you visit our website, interact with us, or use our services. By accessing our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, mailing address, date of birth, and other details provided by you when you schedule appointments, complete forms, or communicate with us.
Payment Information: Credit card or other payment details when you purchase services.
Health Information: Details related to your medical history or treatments as provided by you for medical or aesthetic purposes.
Automatically Collected Information: IP address, browser type, device information, operating system, and usage details collected through cookies or other tracking technologies.
2. How We Use Your Information
We use the information we collect to:
Provide and improve our services.
Schedule and manage appointments.
Process payments and billing.
Communicate with you about our services, promotions, or updates.
Comply with legal and regulatory obligations.
3. Sharing of Information
We may share your information in the following circumstances:
Service Providers: With third-party vendors who assist in delivering services (e.g., payment processors, IT service providers).
Legal Compliance: When required to comply with laws, regulations, court orders, or government requests.
Business Transfers: In the event of a merger, sale, or transfer of assets.
4. Your Rights
Depending on your location, you may have the following rights:
Access your personal data.
Request corrections to inaccurate or incomplete data.
Request the deletion of your data.
Opt-out of marketing communications.
Restrict the processing of your data.
Receive a copy of your data in a portable format.
To exercise your rights, please contact us at [email protected] or (540) 383-1355.
5. Data Security
We implement industry-standard measures to protect your information from unauthorized access, disclosure, or misuse. However, no data transmission or storage system is 100% secure. Please notify us immediately if you suspect any breach of your personal data.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. These technologies collect information about your browsing behavior and preferences. You can manage your cookie settings through your browser.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing personal information.
8. Minors
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent. If we become aware of such data collection, we will take steps to delete it.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Rocktown Medical Spa
328 Neff Ave, Harrisonburg, VA 22801, United States
Phone: (540) 383-1355
Email: [email protected]
11. State-Specific Privacy Rights
If you are a resident of Virginia, you may have additional rights under the Virginia Consumer Data Protection Act (VCDPA). These include:
Right to Know: Request information about the categories of personal data we process.
Right to Delete: Request the deletion of your personal data.
Right to Opt-Out: Opt-out of data processing for targeted advertising.
Right to Appeal: Appeal decisions regarding data requests.
To exercise these rights, contact us at [email protected] or (540) 383-1355. We will respond to verified requests within the timeframe required by law.
12. Governing Law
This Privacy Policy is governed by the laws of the Commonwealth of Virginia, without regard to its conflict of law principles.
Thank you for trusting Rocktown Medical Spa with your personal information.